Diploma Financial Services (Insurance Broking) / QPIB

Shannon has accumulated over 28 years of valuable experience in the insurance industry, where she has thrived as both a broker and an underwriter. Her comprehensive knowledge encompasses all facets of insurance, with a specialized focus on business insurance. This deep understanding allows her to effectively serve her clients and cater to their specific needs.

“I strive to ensure my clients feel satisfied and confident in my management of their insurance needs,” she emphasizes, highlighting her commitment to client relationships.

Alongside her brokerage skills, Shannon has invaluable experience in claims management She played a vital role in the “Cyclone Yasi” claims team, as well as the 2019 Townsville Floods, and continues to support her clients throughout the claims process, from lodgement to finalization. Her dedication to service excellence and professionalism greatly enhances the client experience.

Being a Townsville local, Shannon has a rich understanding of the North Queensland market. This insight enables her to develop tailored strategies that effectively safeguard her clients and their businesses.

Outside of her professional endeavours, Shannon finds fulfillment in being a mother to her two energetic boys & wife to Andrew. She enjoys maintaining her fitness and cherishes the time spent with family and friends, fostering a balanced and enriching life.